Privacy Policy

Updated on 04-12-2024

1. Scribe4me Ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Scribe4me Ai.
2. This Privacy Policy applies to our application named Scribe4me Ai, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

1. Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
2. Company: Company: When this policy mentions "Company," "we," "us," or "our," it refers to Scribe4Me Ai, PO Box 352647, Toledo, Ohio 43635, which is responsible for your information under this Privacy Policy.
3. Country: Refers to the location where Scribe4Me Ai or its owners/founders are based. In this case, it is the United States of America.
4. Customer: Refers to the company, organization, or individual that signs up to use the Scribe4Me Ai Service to manage relationships with their consumers or service users.
5. Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Scribe4Me Ai and access its services.
6. IP address: A unique number assigned to every device connected to the Internet. These numbers are usually assigned in geographic blocks and can often be used to identify the location from which a device is connecting to the Internet.
7. Personnel: Refers to individuals who are employed by Scribe4Me Ai or are under contract to perform services on behalf of the Company.
8. Personal Data: Any information that directly, indirectly, or in connection with other information - including a personal identification number - allows for the identification or identifiability of a natural person.
9. Service: Refers to the service provided by Scribe4me Ai as described in the relative terms (if available) and on this platform.
10. Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide content or whose products or services we believe may interest you.
11. Website: Scribe4me Ai's site, which can be accessed via this URL https://scribe4me.ai
12. You: Refers to a person or entity that is registered with Scribe4Me Ai to use the Services.

What Information Do We Collect?

1. We collect information from you when you visit our Service, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form, including:

1. Name / Username
2. Phone Number(s)
3. Email Address(es)
4. Mailing Address(es)
5. Billing Address(es)
6. Password

We also collect information from mobile devices to enhance the user experience, although these features are completely optional:

1. Camera (Pictures): Granting camera permission allows users to upload pictures directly through our Service. You may safely deny camera permissions if you prefer.
2. Photo Gallery (Pictures): Granting access to your photo gallery allows users to upload pictures from their gallery. You may safely deny photo gallery access if you choose.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience (your information helps us better respond to your individual needs)
2. To improve our Service (we continually strive to enhance our offerings based on the information and feedback we receive from you)
3. To improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
4. To process transactions
5. To administer contests, promotions, surveys, or other site features
6. To send periodic emails

When Do We Use Customer Information From Third Parties?

1. We receive some information from third parties when you contact us. For example, when you submit your email address to express interest in becoming our customer, we may receive information from a third party that provides automated fraud detection services. We also occasionally collect information that is publicly available on social media websites. You can control how much of your information is made public on social media by visiting those websites and adjusting your privacy settings.

Do we share the information we collect with third parties?

1. We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.
2. We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through our service. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.
3. We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the service in a shared location, and type of device used to visit the service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research and reporting for us and our advertisers.
4. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and When Is Information Collected From Customers and End Users?

1. We collect personal information that you submit to us directly. Additionally, we may receive personal information about you from third parties, as described above.

How Do We Use Your Email Address?

1. By submitting your email address through our Service, you agree to receive emails from us. You can unsubscribe from any of these email lists at any time by clicking the opt-out link or other unsubscribe option included in each email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails because we dislike spam as much as you do. By submitting your email address, you also agree to allow us to use it for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted in to receive communications from us. Email addresses submitted solely through the order processing page will be used only to send you information and updates related to your order. However, if you have provided the same email to us through other methods, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from future emails, detailed unsubscribe instructions are included at the bottom of each email.

Could My Information Be Transferred to Other Countries?

1. We are incorporated in the United States of America. Information collected via our website, through direct interactions with you, or from your use of our help services may be transferred from time to time to our offices, personnel, or third parties located throughout the world. This information may be viewed and hosted anywhere in the world, including in countries that may not have laws regulating the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the above services, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the Information Collected Through Our Service Secure?

1. We take precautions to protect the security of your information. We have implemented physical, electronic, and managerial procedures to help safeguard your data, prevent unauthorized access, maintain data security, and ensure the proper use of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Despite our efforts, no security system, including encryption, can be guaranteed to be foolproof. People may commit intentional misconduct, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes a non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I Update or Correct My Information?

1. The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as outlined in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information, as follows: You may contact us to: (1) Update or correct your personally identifiable information. (2) Change your preferences regarding communications and other information you receive from us. (3) Delete the personally identifiable information we maintain about you in our systems (subject to the conditions below), by canceling your account. Please notes: such updates, corrections, changes, or deletions will not affect other information we maintain, nor information we have previously shared with third parties in accordance with this Privacy Policy before the change was made. To protect your privacy and security, we may take reasonable steps such as requesting your unique password to verify your identity before granting access or making any changes. You are responsible for maintaining the confidentiality of your password and account information at all times. You should also be aware that it is not technologically possible to remove every record of the information you have provided from our systems. For example, system backups meant to prevent data loss may contain copies of your information that are stored in non-erasable formats, which may be difficult or impossible to locate. However, once we receive your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as is reasonably and technically practicable. If you are an end user and wish to update, delete, or request access to any information we have about you, please contact the organization of which you are a customer.

Personnel

2. If you are one of our employees or applicants, we collect information that you voluntarily provide to us. We use this information for Human Resources purposes, including administering employee benefits and screening applicants. You may contact us to: Update or correct your information, Change your communication preferences and the information you receive from us, or Request a record of the information we hold about you. Please note: such updates, corrections, changes, or deletions will not affect any other information we maintain or information we have already shared with third parties in accordance with this Privacy Policy prior to the request.

Sale of Business

3. We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of our assets or those of any of our corporate affiliates (as defined herein), or of the portion of our business or any affiliate to which the Service relates. This also applies in the event that we discontinue our business, or if we file or have filed against us a petition for bankruptcy, reorganization, or a similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

4. We may disclose information (including personal information) about you to our corporate affiliates. For the purposes of this Privacy Policy, a “corporate affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with us whether through ownership or otherwise. Any information we provide to our corporate affiliates will be treated by them in accordance with the terms of this Privacy Policy.

How Long Do We Keep Your Information?

5. We retain your information only for as long as necessary to provide our services to you and to fulfill the purposes described in this policy. The same applies to any third parties with whom we share your information and who perform services on our behalf. When your information is no longer needed—and there is no legal or regulatory obligation requiring us to retain it—we will either remove it from our systems or anonymize it so that it can no longer be used to identify you.

How Do We Protect Your Information?

1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your data. We offer the use of a secure server. All sensitive or credit-related information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database. This information is accessible only to those authorized with special access rights to such systems and who are required to keep the information confidential. After a transaction, your private information (e.g., credit card numbers, Social Security numbers, financial data, etc.) is not stored on our servers. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We also cannot ensure that your information will not be accessed, disclosed, altered, or destroyed as a result of a breach of any of our physical, technical, or managerial safeguards.

Governing Law

2. This Agreement and your use of our Service shall be governed by the laws of the United States of America, excluding its conflict of law rules. Your use of the Service may also be subject to other local, state, national, or international laws.

Your Consent

3. By using our Service, registering an account, or making a purchase, you consent to the terms of this Privacy Policy.

Links to Other Websites

4. This Privacy Policy applies only to our Services. The Services may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content, accuracy, or opinions expressed on such websites, and we do not investigate, monitor, or check them for accuracy or completeness. Please remember that when you follow a link from our Services to another website, our Privacy Policy no longer applies. Your browsing and interaction on any other website, including those linked from our platform, are subject to that website’s own rules and privacy policies. These third parties may use their own cookies or other tracking technologies to collect information about you.

Cookies

5. We use “cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to personalize the content you see on our website. Most web browsers can be set to disable cookies; however, if you disable cookies, you may not be able to access some features of our website correctly or at all. We never place personally identifiable information in cookies.

Payment Details

6. With respect to any credit card or other payment processing details you provide to us, we commit to storing this confidential information in the most secure manner possible.

Kids' Privacy

7. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us. If we learn that we have collected personal data from anyone under the age of 13 without verified parental consent, we will take steps to remove that information from our servers.

Changes to Our Privacy Policy

8. If we decide to change our Privacy Policy, we will post the updates on this page and update the modification date below.

Third-Party Services

9. We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services ("Third-Party Services"). You acknowledge and agree that we are not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. We do not assume, and shall have no liability or responsibility to you or any other person or entity for, any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Tracking Technologies

Cookies

1. We use cookies to enhance the performance and functionality of our service, but they are not essential for its use. However, without these cookies, certain features such as videos may become unavailable, or you may be required to enter your login details every time you visit our service, as we would not be able to remember that you had logged in previously.

Local Storage

2. Local Storage, sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with greatly enhanced capacity and without storing information in the HTTP request header.

Sessions

3. Scribe4me Ai uses "sessions" to identify the areas of our website that you have visited. A session is a small piece of data stored on your computer or mobile device by your web browser.

Information about General Data Protection Regulation (GDPR)

4. We may collect and use information from you if you are located in the European Economic Area (EEA). In this section of our Privacy Policy, we explain exactly how and why this data is collected, and how we protect it from unauthorized use or replication.

What is GDPR?

1. GDPR is an EU-wide privacy and data protection law that regulates how companies protect the data of EU residents and enhances the control that EU residents have over their personal data.

What is personal data?

1. Personal data is any information that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that can be used alone or in combination with other data to identify a person. Personal data extends beyond just a person's name or email address. Examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity.

To help explain things as clearly as possible in this Privacy Policy, the following terms are strictly defined whenever referenced:

• Personal data collected must be processed in a fair, legal, and transparent manner and should only be used in ways a person would reasonably expect.
• Personal data should only be collected to fulfill a specific purpose and must only be used for that purpose. Organizations must specify why they need the personal data at the time of collection.
• Personal data should be retained no longer than necessary to fulfill its intended purpose.
• Individuals covered by the GDPR have the right to access their personal data. They can also request a copy of their data, and ask that their data be updated, deleted, restricted, or transferred to another organization.

Why is GDPR important?

1. GDPR introduces new requirements for how companies must protect the personal data they collect and process. It also increases the consequences for non-compliance by enhancing enforcement and imposing heavier fines for breaches. Beyond these legal reasons, it’s simply the right thing to do. At Scribe4me Ai, we strongly believe that your data privacy is very important, and we have solid security and privacy practices in place that go beyond the requirements of this regulation.
2. Individual Data Subject Rights – Data Access, Portability, and Deletion
3. We are committed to helping our customers meet the data subject rights requirements of GDPR. Scribe4me Ai processes and stores all personal data with fully vetted, DPA-compliant vendors. We retain all conversation and personal data for up to six years unless your account is deleted. In that case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, and we do not retain it longer than 60 days.
4. We understand that if you work with EU customers, you need to provide them with the ability to access, update, retrieve, and remove their personal data. We’ve got you covered! Our service has been designed to be self-service from the start, giving you and your customers access to their data. Our customer support team is available to answer any questions you may have about working with the API.

California Residents

1. The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, all of which we have explained above. We are also required to inform you about the rights California residents have under California law.

You may exercise the following rights:

• Right to Know and Access: You may submit a verifiable request for information regarding:
• The categories of Personal Information we collect, use, or share.
• The purposes for which we collect or use these categories of Personal Information.
• The categories of sources from which we collect Personal Information.
• The specific pieces of Personal Information we have collected about you.
2. Right to Equal Service: We will not discriminate against you for exercising your privacy rights.
3. Right to Delete: You may submit a verifiable request to close your account, and we will delete the Personal Information about you that we have collected.
4. Right to Opt-Out: You may request that a business that sells a consumer’s personal data not sell your personal data.
5. If you make a request, we have one month to respond. To exercise any of these rights, please contact us. Please note: We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

1. Don’t hesitate to reach out if you have any questions.
2. Via Email: [email protected]
3. Via Phone Number: (419)318-4471
4. Via this Link: https://scribe4me.ai